Customer experience management.

Make customer experience management the primary focus of your business and occupy a special place in the hearts of your customers by creating a unique experience.

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Turn your customers into brand ambassadors.

Customer Engagement Survey

Customer Effort Score

Measuring customer satisfaction

Website Feedback

Customer conversion index

Customer Acquisition Index

Product Feedback

Event and Campaign Feedback

User Experience Survey

Customer Exit Survey

Net Promoter Score

Customer Engagement Index

Customer Experience Management with Farafeedback

Customer experience is the result of all interactions between a customer and a business, addressing all aspects and touchpoints of customer engagement with a brand Farafeedback customer experience management programs are employed to enhance customer experiences, understand and acknowledge customer emotions, needs, and desires These programs aim to improve processes and enhance service quality by collecting customer feedback and related data, analyzing them, and implementing appropriate actions The primary goal of Farafeedback customer experience management is to create a positive and unparalleled experience for your customers. By improving the customer experience, it aims to increase brand loyalty, enhance customer satisfaction, and ultimately drive sales growth and business expansion

What you can expect from Farafeedback in your customer journey

Improve customer satisfaction

Increase customer loyalty

Increase the return rate of customers

Customer Effort Index Growth

Increase customer engagement

Improve customer lifetime value

Reducing Customer Churn Rate

Increasing Brand Advocates Growth

Farafeedback, the experience of a smile 🙂

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+98 51 3869740 - +98 922 75100 53


Khorasan Razavi, Mashhad, Jalal Al-Ahmad 6, Pardis Commercial Administrative Complex, Unit 3.

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